TMS (the “School”) is committed to meeting the accessibility needs of people with disabilities – including students, employees, and community members – in a timely manner. The School will continue to improve accessibility to persons with disabilities in its facilities, its policies and processes.

The School will further these goals by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”).  In that regard, the School has established this accessibility policy (the “Policy”) and an Accessibility Standards for Customer Service Policy to meet its obligations under Regulation 191/11, “Integrated Accessibility Standards” (the “Regulation”) under the AODA.

The School’s vision for accessibility is that people with disabilities, visible or invisible, are given the same opportunity as others to obtain and benefit from services offered by the School.  The School’s goal is to make reasonable efforts to provide services in such a way that the key principles of independence, dignity, integration and equality of opportunity for persons with disabilities are respected.

The School welcomes and encourages all members of our community to collaborate and provide creative input in future initiatives for accessibility.

Feedback Process
TMS welcomes feedback, including feedback about the delivery of services to persons with disabilities. Any person wishing to provide feedback to TMS about the manner in which we provide service to people with disabilities may do so verbally (in person or by telephone) or written (handwritten, delivered, website, or e-mail).

Submitting Feedback
Feedback may be submitted to the attention of:  

Vince Haines, Chief Administrative Officer
Address: 8569 Bayview Avenue, Richmond Hill, ON L4B 3M7
Phone: (905) 889-6882 ext. 2233
FAX: (905) 886-6516

The matter will be reviewed by the School, and a response will be provided to the individual making the complaint either verbally or in writing, as appropriate, concerning their complaint and any action which may have been taken as a result.